Helpdesk IT Specialist


We are currently looking for candidates for the position of Helpdesk IT Specialist for our client from the banking industry.

Helpdesk IT Specialist

Main tasks:

  • Preparation of desktops and laptops for users (installation based on model configurations).
  • Maintenance of equipment put into operation for users – repairs, warranty and service replacements.
  • Maintenance and configuration of mobile devices such as tablets and phones.
  • Changes in hardware and software configuration on behalf of users.
  • Help users with current problems (file recovery, remote access, booting).
  • Hardware configuration for training purposes.
  • Building user manuals and other support materials.
  • Installation and configuration of computer stations (computers, monitors, network sockets, printers, scanners).


  • Higher education or extramural students, specialisations: computer science or related studies
  • Very good knowledge of Windows 10 and MS Office 365.
  • Responsibility, goal-orientation, analytical approach to problems and teamwork skills.
  • Patience and regularity and very good organization of working time.
  • Ability to fix small IT hardware repairs.

The additional advantage will be:

  • Experience in the implementation of IT services in the area of first line user support.
  • Ability to manage the Intranet (Sharepoint)
  • Publication of new content and organization of existing content according to business requirements;
  • Configuration of content management (implementation of processes, principles of document versioning);
  • Management of user rights;
  • Software update.

We offer:

  • Constant development of professional qualifications (we have our own training brand)
  • Stable, long-term cooperation
  • Nice atmosphere in a fantastic team who not only loves work but also spending time together on karaoke or board games
  • Benefits: medical care, co-financing of sports activities, frequent integration meetings

Fill out the form to apply for the Helpdesk IT Specialist position: